Refunds and Returns

Overview

We offer full refunds or exchange for any product from our store.

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item needs to be unused and in the same condition that you received it. It must also be in the original packa

To complete your return, we require a receipt or proof of purchase like your order email

Refunds

We offer full refunds or exchange. Only additional delivery fee is covered from customer end.

Need help?

Contact us at shop.koalamoda@gmail.com for questions related to refunds and returns.